Terms of service

These Terms of Service govern your use of the website operated by [Famira Shopping Hub].

1. Acceptance of Terms

By accessing or using our website, you agree to be bound by these Terms of Service.

2. Account Terms

You agree to:

  • Provide accurate information
  • Maintain the security of your account
  • Keep your login credentials confidential
  • Notify us immediately of any unauthorised use

You are responsible for all activities conducted through your account.

3. Pricing and Payment

  • All prices are displayed in Indian Rupees (INR).
  • Prices may change without prior notice.
  • Payment must be successfully completed before order processing unless Cash on Delivery is available.
  • We reserve the right to cancel suspicious or fraudulent transactions.

4. Product Descriptions

We strive to provide accurate product descriptions and images. However, slight differences in colour, packaging, or appearance may occur. We do not guarantee that all descriptions are completely error-free.

5. Order Acceptance

We reserve the right to:

  • Accept or reject any order
  • Cancel orders due to pricing errors
  • Cancel orders if products become unavailable
  • Request additional verification before processing

If payment has already been received for a cancelled order, an appropriate refund will be initiated.

6. Shipping and Delivery

Delivery estimates are provided for convenience only.

Actual delivery may vary due to:

  • Courier delays
  • Weather conditions
  • Public holidays
  • Government restrictions
  • Force majeure events

7. Returns and Refunds

Returns and refunds are governed by our separate Return and Refund Policy.

8. Intellectual Property

All website content including text, logos, graphics, product images, designs, and trademarks belongs to [Famira Shopping Hub] or its licensors and may not be copied without written permission.

9. Prohibited Uses

You agree not to:

  • Violate applicable laws
  • Commit fraud
  • Upload malicious software
  • Attempt unauthorised access
  • Interfere with website functionality
  • Use the website for illegal purposes

10. Limitation of Liability

To the fullest extent permitted by applicable law, [Famira Shopping Hub] shall not be liable for indirect, incidental, consequential, or special damages arising from the use of our website or products. Our maximum liability shall not exceed the amount paid for the relevant order.

Nothing in these Terms limits liability where such limitation is prohibited under applicable law.

11. Governing Law

These Terms shall be governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the competent courts located in India.