Privacy policy

Welcome to [Famira Shopping Hub]. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or purchase from our store.

1. Information We Collect

We may collect the following information:

Name
Mobile number
Email address
Billing and shipping address
Payment information (processed securely through third-party payment providers)
Order history
Device information
Browser type
IP address
Cookies and website usage data

2. How We Use Your Information

We use your information to:

Process and deliver your orders
Verify payments
Provide customer support
Send order confirmations and shipping updates
Improve our products and services
Detect fraud and unauthorized activities
Comply with legal obligations
Send promotional emails (only where permitted)

3. Cookies

Our website uses cookies and similar technologies to:

Keep your shopping cart active
Remember your preferences
Improve website performance
Analyse visitor behaviour
Provide a better shopping experience

You can disable cookies through your browser settings, although some website features may not function properly.

4. Third-Party Services

We may share limited information with trusted third parties including:

Payment gateways
Shipping and logistics partners
Website hosting providers
Analytics providers
Marketing platforms

These providers only receive information necessary to perform their services and are expected to protect your data.

5. Data Security

We implement reasonable administrative, technical, and organisational safeguards to protect your personal information against unauthorised access, alteration, disclosure, or destruction. While we strive to protect your data, no method of electronic transmission or storage can be guaranteed to be completely secure.

6. Customer Rights

Subject to applicable Indian law, you may have the right to:

Access your personal information
Request correction of inaccurate information
Request deletion where legally permissible
Withdraw marketing consent
Contact us regarding privacy concerns

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.